Customer Service: 1-888-223-7056
Frequently Asked Questions
1. How long does it take to ship out my order?
2. Can I change my shipping address after I place an order?
3. How do I obtain my tracking number?
4. Do you offer a return policy?
5. Do you engrave?
6. What are my shipping options?
7. Do you ship internationally?
8. What forms of payment do you accept?
9. Why are you not accepting my credit card / debit card?
10. What can I do if I'm having issues entering an active promo code when using Checkout by Amazon payment method?
Contact Us
Please select the appropriate category below for further information on how to reach us.
Customer Service
The best way to contact our non-commissioned Customer Service is by email. Click Here to email customer service 24/7. You can also call us during business hours at 1-888-223-7056 or 213-223-7611.

We'll respond to all emails and voicemails within 24 business hours.

Hablamos español y si gusta mande su pregunta al correo electrónico Un represéntate se comunicará con usted para responder su pregunta dentro de 24 horas lunes a viernes a excepción de días festivos.
Phone Number
Business Hours: Monday to Friday from 10am - 2pm Pacific Time. Note: We will be closed during major US holidays including New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Our office will be closed on December 26, 2016 and January 2, 2017.
Toll Free: 1-888-223-7056
For International Orders: 1-213-223-7611
Mailing Address
606 South Hill Street, Suite 409
Los Angeles, CA 90014
Please note that our store is strictly online, and we have no physical storefront. We will be unable to accommodate customers at our mailing address.
Suggestion Box - Every Opinion Counts!
Every opinion counts, so stand up and be heard! Your opinion is important to us. If you have spotted a typo, discovered an incorrect price, or encountered a technical issue on any of our pages, we want to hear about it. Thanks again for your feedback, and happy shopping! Click Here to Email
Help Topics
» Credit Card Security Code
» Payment Options
» Store Directory
» Shopping Cart
» Checkout
» Frequently Asked Questions
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» My Account
» Return Policy
» Shipping Information - Domestic & International
Accounts & Settings
» My Account
» Forgot Your Password
Online Security, Privacy, and Web Info
» Terms and Conditions of Use
» Security
» Privacy Policy
Contact Us
» Billing Inquiries
» Email Customer Service
» Site Feedback and Suggestions
Our Company
» Our Guarantee
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