GoldenMine.com: Help Center

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Get 20% Off all jewelry for Mother's Day with promo code, FORMOM20. Max $50 credit. Terms & Conditions apply. Shop Now >

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Frequently Asked Questions

1.	How long does it take to ship out my order?
2.	How do I obtain my tracking number?
3.	What is your return policy?
4.	Do you engrave?
5.	What are my shipping options?
6.	Do you ship internationally?
7.	What forms of payment do you accept?
8.	Does GoldenMine.com charge sales tax on purchases?
9.	How do I find out my ring size?
10.	Do you make or design custom jewelry?
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Please select the appropriate category below for further information on how to reach us.

Customer Service

Click Here to email customer service or call us during business hours at 1-888-223-7056 or 213-223-7611

Use the form below to contact us with questions or comments about your orders.

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Phone Number

Weekdays (Monday to Friday), 10am to 4pm Pacific Time
Toll Free: 1-888-223-7056
For International Orders: 1-213-223-7611

Mailing Address

GoldenMine.com
606 S. Hill St., Suite 409
Los Angeles, CA 90014

Suggestion Box - Every Opinion Counts!

Every opinion counts, so stand up and be heard! Your opinion is important to us. If you have spotted a typo, discovered an incorrect price, or encountered a technical issue on any of our pages, we want to hear about it. Thanks again for your feedback, and happy shopping! Click Here to Email